Register return

If you would like to return an item, please follow these steps:

1. Register your return

Please contact us in advance via WhatsApp at +49 175 4129870 or by email at info@ossoblu.de.

Please let us know:

  • which items you would like to return
  • optionally the reason for the return

2. Send back your order

After registering your return, please send your items to:

FulFy Logistics GmbH
c/o ossoblu
Friedrich-Wöhler-Str. 18
24536 Neumünster
Germany

Please note:

  • Items must be unworn and in their original condition
  • Original packaging must not be damaged
  • Return shipping costs are the responsibility of the customer

Please keep your tracking number until your return has been processed.

3. Refund

Once your return has arrived and has been inspected, we will refund the amount using the original payment method.

Tip:
We recommend using a tracked or insured shipping service to ensure your return arrives safely.