shipping conditions
Shipping costs – Germany
📦 DHL standard shipping: 3.90€
🚚 Free shipping: From an order value of 79€ within Germany
Shipping costs – EU Zone 1 (Europe)
📦 DHL standard shipping: 9.90€
🚚 Free shipping: For orders over 99€
The shipping costs apply to the following countries:
Austria, Italy, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus
How long does shipping take?
📍 Germany: 1–3 working days
📍 EU Zone 1: 3–7 working days
How do I know that my order was successful?
You will receive a confirmation email after completing your order. This means that we have successfully received your order.
Can I track my order?
Yes! Once your order has been shipped, you will receive an email with your tracking number.
Where do we deliver?
We ship your order on working days within Germany and Europe with DHL.
Delivery to DHL Packstations
You can also have your order delivered to a DHL Packstation . Simply enter the relevant Packstation address when ordering.
express shipping
If you need your order more quickly, please contact us via WhatsApp or email . We will check whether express shipping is possible.
Is my shipment insured?
Yes, your order is fully insured until it is delivered to you.
What happens if the goods cannot be delivered?
If a package cannot be delivered, it will be returned to us. We will then contact you to discuss further steps.
customs and import duties
For orders outside the EU, additional customs or import fees may apply. You as the buyer will be responsible for these costs.
Sustainable Shipping
We use environmentally friendly packaging and ship with DHL GoGreen to reduce CO₂ emissions.
Questions about your shipping?
📲 WhatsApp: +49 175 4129870
📧 E-Mail: info@ossoblu.de
